Great business. Effortless operations.
Virtual Business Manager & Operations Specialist providing support for established firms and growing businesses.
Building a business is a significant achievement. As it grows, the work behind the scenes is what truly elevates your leadership. I partner with founders and leadership teams to provide senior operational support and hands-on delivery - ensuring your business runs with the same professionalism you bring to the front of it.
You’re already off the ground, I’m here to make the journey feel smoother.
High-level coordination. Straightforward support.
Why work with One Bird Co.?
Elevate your leadership: Reclaim time for vision and strategy that only you can provide.
Sharpen decisions: Get organised data and mental space for fast, confident choices.
Expert partnership: Professional-grade Online Business Manager (OBM) oversight and hands-on Virtual Assistant support where needed.
Consistent momentum: Confidence that your operations, projects and systems are being managed with care and accountability.
Every leader deserves a steady right hand. I own the operational details - projects, systems, and coordination - so your success story has the infrastructure to keep growing.
From First Flight to Steady Horizons
Fractional operational support for startups, growing businesses and established firms.
Foundation &
Flow
We’ll build the core processes and onboarding systems that turn a solo-led business into a professional operation.
Ongoing Operational Stewardship
Managing the daily moving parts so your business runs with a consistent, professional rhythm.
Business Systems & Asset Creation
We build a practical toolkit - from SOPs to polished document suites - so your foundations match your vision.
Workflow Refinement
I review how work actually happens and find simpler, intuitive ways to make your daily tasks feel lighter and faster.
Perfect for growing businesses eager to amplify their momentum and thrive sustainably.
Precision & Partnership
Ideal for established firms seeking high‑level coordination and business continuity.
Your business has a reputation for excellence. I help your internal operations live up to that every day, providing senior‑level oversight that keeps your team aligned and your brand protected.
Specialised Project Coordination
Managing internal projects and transitions from brief to completion.
Document Governance
Maintaining your records, policies, and manuals so you stay ahead of standards.
Stakeholder Liaison
Handling high‑level correspondence and coordination with your team and partners, so every interaction is handled with professional polish.
Flexible Support
Great for businesses needing experienced help, without a long‑term commitment.
Sometimes you just need extra capacity to push a big piece of work over the line. I provide short‑term, professional‑grade support so you can move key projects forward without losing focus on day‑to‑day operations
Operational Sprints
A focused administrative refresh or system alignment to get your operations back in peak shape.
Strategic Project Administration
Oversight for launches or system changes, keeping the "big picture" on track while you lead.
Custom Asset Development
Tailored tools, from complex form templates to new policy frameworks, built for how your business actually runs.
What People
Are Saying
“A true partner in elevating our success”
‘Kellie has been a great support to the management team at Personalised Surgery. She quickly understood how we work and designed structure, processes and documentation that made our day-to-day much easier. From HR tasks to compliance material, she handled everything with care, precision, and a down-to-earth approach. Her work has made a real difference to how smoothly things run. Kellie’s contribution has enhanced our level of professionalism.’
Doug North, Director | Personalised Surgery
“Empowering our operational excellence”
‘Surf Life Saving NSW engaged Kellie to assist in the implementation of a new HRIS platform within a tight deadline. Kellie was instrumental in understanding a new platform that no one had used prior, working methodically with each portfolio to capture and interpret operational set-up requirements. Critical to the success of the implementation was Kellie’s ability to engage all stakeholders, manage expectations and drive progress to meet deadlines. In addition to Kellie’s confident, calm & demeanour, her determination and dedication to resolve issues were appreciated by all stakeholders. Kellie was thorough & detailed in her progress updates and created process guides. A 1-month “post implementation survey” showed very favourable feedback, specifically mentioning Kellie’s efforts, her responsiveness, and clear instructions were greatly appreciated by all.’
Lisa Thomsen, General Manager People & Culture | Surf Life Saving NSW
“Instilling confidence through structured governance”
'We engaged Kellie to refine our internal frameworks, and the impact was immediate. She has a natural talent for turning complex People & Culture requirements into clear, professional policies, procedures, and master registers that give our business confidence in its governance. Kellie also provided high-level support to our Board, navigating the process with efficiency and a down-to-earth approach. Kellie is easy to work with and elevates operational standards without the fuss.'
Chris Henry, Managing Director | Actis Medical